All sales are final. We do not offer refunds or exchanges. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Order Cancellations

Orders may be cancelled within 24 hours of purchase, given they have not begun the fulfilment and shipping process. Once your items have begun the fulfillment and shipping process, we are unable to cancel your order. 

Late or Missing Refunds (if applicable)

Please note there is often processing time associated with refunds.
If you have not received your refund within a timely manner, please first check the account associated with your payment method. If you are unable to locate your refund, we urge you to reach out to your credit card company and bank. If you are still unable to locate your refund, please contact to our customer service team at support@mlhillhome.com

Questions

If you have a further question regarding ML Hill Home returns, exchanges, and order cancellation policies, please contact us at support@mlhillhome.com

Notice: 

• Shipping costs are non-refundable

• Return shipping costs are the responsibility of the customer